To maintain the quality of our space and ensure a smooth experience for all guests, please read and adhere to the following guidelines.

Studio Rules

Respect for the Space

• Treat the studio, furniture, props, and all equipment with care.

• Do not drag furniture across the floor to prevent damage.

• If you move any furniture or props, they must be returned to their original layout.

Cleanliness & Order

• The studio must be left clean and tidy. Any rubbish should be disposed of in the designated bins.

• If the studio is left messy, or furniture is not returned to its original area, a cleaning fee of £100 will apply.

Security & Access

• The studio door must be locked after your session. If left unlocked, a £10 fee will be deducted from your deposit for an emergency call-out.

• You are only permitted in the studio during your allocated booking time. Any additional time will be charged.

Damage Policy

• Any damage to furniture, props, or equipment (including stains, rips, or breakages) during your booking will incur repair or full replacement costs.

• No marking, drawing, or painting on studio walls. Any wall damage will require reimbursement for repairs.

• Ensure no makeup, fake tan, or staining products come into contact with furniture or props, or you will be charged for cleaning or replacement.

Booking & Payments

• Full payment is required at the time of booking.

• If you need setup or cleanup time, include this in your booking duration to avoid extra charges.

• Overtime is charged at £60 per hour.

Cancellations & Rescheduling

• Bookings can be rescheduled up to 48 hours before the original date.

• Rescheduled bookings must be used within 30 days from the original date.

• Bookings may be rescheduled a maximum of two times.

• Rescheduling within 24 hours of the booking will not be eligible for a refund or reschedule.

Late Arrivals & Overtime

• Late arrivals do not qualify for extended time beyond the original booking.

• If you exceed your booking time by 30 minutes, your deposit will not be refunded.

• If your booking runs over by 60 minutes or more, your deposit will be forfeited, and an additional charge will apply.

Loading & Unloading

• Any equipment or personal items must be loaded/unloaded within your booked time slot. Additional time must be booked in advance if needed.

Liability & Responsibility

• Blanc Story Studio is not responsible for any lost, stolen, or damaged personal belongings.

• Parking is at your own risk and subject to local regulations.

• The studio is not liable for any personal injuries or damages that occur during your booking.

Credit Notes

• Credit notes are valid for 60 days from the issue date.

• Credit notes cannot be exchanged for cash, transferred, or extended beyond the expiration date.

• Credit notes are issued for a specific number of hours—no partial refunds will be given.

By booking with Blanc Story Studio, you acknowledge and agree to these terms and conditions.

For any further questions or special requests, please contact us in advance.